Ex99's Terms and Conditions – Complete Guide

1 General Terms & Eligibility

ex99By using the website and app, you confirm that you have read, understood, and agreed to be fully bound by these Terms and Conditions. ex99 The following conditions must be met to use the platform:

• You must be 18 years of age or older.
• You are not a resident of any country or jurisdiction where online gaming is prohibited by law.
• You are registering this account for yourself and of your own free will, not on behalf of anyone else.
• All information you have provided is true, accurate, and complete.

2 Account Registration & Verification

ex99Registration on is completely free. However, you must provide accurate and truthful information during sign-up. Providing false information may result in account termination and forfeiture of any funds on balance.

Each person may hold only one account. Multiple accounts linked to the same individual or household will be flagged as duplicates and any bonuses will be forfeited.

• A copy of your national ID card or passport may be requested for KYC (Know Your Customer) verification.
• KYC verification is mandatory for withdrawals exceeding BDT 10,000.
• Keep your account password strong and never share it with anyone.
• If you suspect unauthorized access to your account, notify the support team immediately.

3 Deposit, Withdrawal & Payment Policy

ex99The payment system on is fully secure and compatible with Bangladesh's most popular payment methods. Transactions can be made via Mobile Banking, Nagad, Rocket, and USDT.

Deposit Limit: The minimum deposit is BDT 100. The maximum daily deposit is BDT 500,000. Deposits are generally credited to your account instantly.

Withdrawal Limit: The minimum withdrawal is BDT 500. The maximum single withdrawal is BDT 200,000. Withdrawals are typically processed within 15 minutes to 24 hours.

• The payment method used for withdrawal must match the method used for the original deposit.
• Withdrawals to third-party accounts are strictly prohibited.
• In the case of suspicious transactions ex99 reserves the right to place withdrawals on hold.
• VIP members receive priority withdrawal processing.

4 Bonus & Promotional Offers

ex99Bonus offers are available to both new and existing members. Each bonus carries specific wagering requirements and validity periods, which are detailed on the relevant promotions page.

Welcome bonuses, reload bonuses, cashback, and free spins — always read the terms carefully before claiming any bonus. ex99 believes in transparency, which is why all terms are written in plain, clear language.

• The same bonus offer cannot be claimed more than once.
• Withdrawals cannot be made directly from bonus balance – wagering requirements must be completed first.
• Bonuses not used within the specified period from the date of issue will expire.
• Attempts to abuse bonuses, collude, or exploit the system will result in account termination.

5 Gaming Rules & Fair Play

ex99All games use internationally certified RNG (Random Number Generator) technology, ensuring every outcome is entirely random and cannot be predetermined by anyone.

If a technical issue occurs during a game, the result of that round may be voided. Any bet lost due to a server interruption will be refunded; however, claims on winnings will not be accepted.

• Using bots, scripts, or automation software to play is strictly prohibited.
• Any attempt to collude with other players to influence game outcomes will result in account termination.
• Exploiting game glitches or bugs is prohibited; if you encounter any, report them to support immediately.

6 Prohibited Activities & Account Termination

Any of the following activities ex99is strictly prohibited on. If any of the following are found to have occurred, the account will be terminated and all funds forfeited without prior notice:

• Creating multiple accounts to claim bonus offers.
• Using a false identity or stolen card or account details.
• Using the platform for money laundering or any other illegal financial activity.
• Hacking or attempting unauthorized access to another member's account.
• Rude or threatening behaviour toward platform staff.

7 Responsible Gaming & Self-Regulation

ex99 believes gaming is for entertainment, not addiction. We encourage all members to play responsibly and stay aware of their own gaming habits.

If you feel that gaming is negatively affecting your financial or mental wellbeing, please use our tools:

• 1
  Deposit Limit Set a maximum deposit limit on a daily, weekly, or monthly basis.
• 2
  Session Time Limit Decide in advance how long you will play and set a reminder.
• 3
  Cooling-Off Period Temporarily deactivate your account for a set period of time.
• 4
  Self-Exclusion Request a full account closure for an extended break.

8 Intellectual Property & Copyright

ex99The website, app, logo, graphics, content, and software of ex99is the sole property of and is protected under international copyright law. ex99Reproducing, distributing, or using any content for commercial purposes without written permission is strictly prohibited.

9 Privacy & Data Protection

For full details on how your personal information is collected, stored, and used, please see our Privacy Policy provided on the page. The key points are:

• Your information is never sold to third parties.
• Your information is used solely for operating and improving our services.
• You may request to update or delete your information at any time.

10 Limitation of Liability

ex99 is committed to delivering the highest quality of service. However, in the event of service disruptions caused by technical issues, third-party service failures, or unforeseen circumstances, ex99liability shall be limited. Under no circumstances shall ex99 shall not be liable for any indirect or consequential damages.

11 Dispute Resolution

For any disputes or complaints, please contact our support team first. We aim to resolve all complaints within 72 hours. If a resolution cannot be reached through support, the dispute will be settled through independent mediation.

These Terms and Conditions are governed by international gaming laws and licensing authority guidelines. In the event of any legal dispute, the decision of the international arbitration court shall be final.